Welcome to the family partnership
A confidential, free and independent service for parents in Medway.
Are children’s services involved with your family? It can be confusing, worrying and hard to know what to say. We can help you understand what happens next, know your rights, and access support and services available to you.
Who we are
Supporting parents through the challenges their family is facing.
We are a team of caring, understanding specialists who have worked with parents in Medway for many years. We are independent from the professionals making decisions about your family. We will listen without judgingand work with you to ensure your voice is heard. You stay in control of your support.
What we do
Independent support, tailored to you.
The Family Partnership supports mums, dads and other parents in Medway whose children are at risk of going into care or are involved in child protection or care proceedings. We start by listening to you. Together, we agree what you want help with and the steps we can take to help you achieve your goals. We do this through advocacy, mental health and domestic abuse support.
Meet the team
The Family Partnership Team
Our advocates, therapists and domestic abuse specialists bring experience, professional training and a strong commitment to people’s rights. Most importantly, they will take time to understand what matters to you.
Gemma
The Family Partnership Co-Ordinator
Claire
Therapist
Mike
Therapist
Ian
Advocacy Service Delivery Manager
Vanessa
Project Manager & Involvement Lead
Manu
Independent Advocate
Kaylie
Independent Advocate
Kate
Independent Advocate
Resources
Clear information developed by advocates and parents, for parents
Our guides explain advocacy, meetings and common parts of the child protection process in clear language. Easy Read and translated information is available.
Make a referral
You can contact the Family Partnership Coordinator to ask about advocacy, therapy or domestic abuse support. If someone else is helping you, you can ask them to contact the service with you.
Tel: 07800 508 591 
gemma.wilby@medway.gov.uk
Partners we work
closely with
